This was my first time using photobucket. The worst worst experience ever. I would not use them ever nor I would I recommend them to anyone. I placed my order on Dec 10 and it stated guaranteed delivery 12/23 if your order is placed before 12/11. I then received a confirmation email and an email stating my shipment was on its way with one tracking number for both items. I received one of my items on time as guaranteed, however the second item didn't arrive.
Then I find out that photobucket only has an email method for customer service inquiries, you cannot speak to anyone. The customer service was horrible, it was pathetic and not helpful at all. This is the response I got from several personnel "we are sorry" "unfortunately delays happen"?
They then sent me a completely different tracking number after that for the item that didn't arrive and when I track it, for 5 days it's been in transit in Denver? I sent photobucket pictures and attachments with the whole guaranteed delivery note on their website when I made the purchase, no one addressed that. All I got was "sorry"
They are very misleading, poor customer feedback and service and the worst part you can't even speak to anyone, it's like they hide behind email communication. I would have rated them a zero if I could, they don't even deserve a 1 star. It's also time consuming placing the order because of all the pop up ads and delays with uploading and the page freezes the pop ups are so annoying just like the customer service.
They suck period.