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JJ A.

Contributor Level

Total Points
87

1 Review by JJ

  • Vimeo

9/30/20

My pro account was terminated for what they deem a violation of "rip tv content". I had paid for a yearly subscription. I was not selling the videos but I was translating them into Spanish and other languages. Maybe it was my ignorance because I had thought it was fair use. Vimeo terminated the account and refused to refund the remainder of my subscription which is 7 months left. They say, it falls outside of the 30 days. No duh! It's a yearly subscription that they terminated. In that case, why didn't they removed the videos only if they weren't going to refund my subscription money? This is very fraudulent practices. It's a scam. They knew they'd be able to deny any refund by stating it falls outside 30 days. They write these "policies" to server their interest/pocket.
I'm not saying I'm not wrong. Maybe I was and didn't know the policies around video content. But it doesn't excuse Vimeo's practices. Clearly, I'm not the first they've done this to:(
I hope my experience will help others to not have to lose a couple hundred dollars.

Update: I filed a PayPal claim for fraud and disputed the transaction that Vimeo terminated my account and refused to refund the remainder of my 7 month subscription period. Attached is the result of the dispute. If anyone faces the same situation as me and used PayPal, dispute the charge and tell your case. Obviously, Vimeo's actions aren't right because the case was decided in my favour. Don't let Vimeo get away with cheating. Thank you justice!

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JJ Has Earned 7 Votes

Jj A.'s review of Vimeo earned 7 Very Helpful votes

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