I ordered multipul items and one didn't come. I emailed to see where it was as it was for a first birthday outfit. I ordered months prior. They replied and said they were checking with dispatch. I hadn't heard back since, so sent 2 emails and got no response. I just emailed again saying how unsatisfied I was and there was no apologies. They told me the item was discontinued and they had done a refund weeks ago. Although I got an email a few days before hand from a different company called "Ezibuy" saying my item was on the way. With pictures and everything. I have also not received any refunds. Their responses are generic. I notice there isn't anywhere on websites or Facebook pages to make a proper review. They don't care. I wish I googled reviews beforehand. Bloody appauling. Don't order from them. Give your money to a business deserving!