The products are good and the packaging and extras you can purchase are attractive. What I did not like was that the website is very confusing and designed to get you to purchase more products and end up on subscriptions that you have to go back and figure out how to cancel. Extra products were put in my basket, received email notices about "next shipments" and free shipping renewals because you are automatically signed up and have to prevent it. I will not shop here again.
Thank you for taking the time to share your experience, Jody. Having a Grove account comes with two completely customizable features, VIP Membership and flexible monthly shipments, that can be used exclusively or combined to best meet your personal needs and preferences. We sincerely apologize if that was unclear. If we can help adjust the settings on your account or provide any additional help, please reach out to us at support@grove.co. We're always happy to help!