I've recently started using eHarmony and my biggest complaint is that the site completely disregards your search preferences. I have the distance set to 30 miles and it shows me results for 60-90+ miles. Based off my search settings I clearly I have no interest in dating someone on the opposite side of the state. I've emailed their customer support multiple times about this issue & their response is always basically "oh your sh*t out of luck". I have a paid account so there's no reason they can't search within my demographics. This site is a waste of money and time.
Hi John - If you have received a match that is outside your current Match Preferences, this is most likely a Flex Match. Flex matches are created when anything other than “Very Important” is selected under your Importance setting. Contact me at MemberCare@eharmony.com and I can confirm, and resolve, this issue for you.
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Hi John - If you have received a match that is outside your current Match Preferences, this is most likely a Flex Match. Flex matches are created when anything other than “Very Important” is selected under your Importance setting. Contact me at MemberCare@eharmony.com and I can confirm, and resolve, this issue for you.