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My original purchase came in a timely manner but it was missing parts. Upon emailing them and explaining it took several emails to finally get them to say they would ship the missing parts. That was 6 weeks ago with no parts in sight. I have emailed with no response. The chat option is unavailable! After being on hold for just about two hours I gave up! I will buy the parts somewhere else! The customer service is non existent here! I would not give it a one star but I don't have a zero option!
Tip for consumers:
I would shop elsewhere, there product would have been fine had I not had to buy the missing parts elsewhere!
Products used:
Power washer products
John M.'s review of Pressure washers direct earned 2 Very Helpful votes
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