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John Y.

  • 1 Review
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Experience: Travel

Member since August 2019

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1 Review by John

10/9/19
I booked a room here coming in off the road. When I got into the room, there was a strong and unpleasant odor. I was given a second room. Without using anything in the room, nor even sitting on the bed, I attempted to click on the TV. It didn't work. The desk clerk said the maintenance man would see to it, but he was away. At that point, I asked for my money back. I had not used the toilet in either room, nor even sat on the beds, nor anything else. The clerk claimed she didn't know how to process a refund. The management now refuses to refund my money, though I have paid them for absolutely nothing.

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