Thumbnail of user jol126

Jo L.

Contributor Level

Total Points
81

1 Review by Jo

  • PhoneBot AU

2/22/20

Rude and dodgy. Stay away. Purchased a phone that was defective, they won't take responsibility and won't reply to your messages until you're threatening action. Please stay away and don't support this business. Would give 0 stars if possible!

Thumbnail of user fahadz
Adam z. – PhoneBot AU Rep

Hello Joanne,

Thanks for taking out your valuable time for leaving this FAKE review.

In this event you are not disclosing the whole story where your phone was received back with liquid damages in it (looked like milk was spilled) and for more clearer view please see the pictures of the inside condition of your device which have been emailed to you already and also posted in response to your feedback at different Review Portals. Out of courtesy we still cleaned the phone for you and repaired it without charging anything (liquid damage is $150 for repairs) but you insisted for a refund which we politely declined and sent the device back to you

No business will cover or would have covered you under that scenario
Thanks and regards,
Team PB!

Jo Has Earned 1 Vote

Jo L.'s review of PhoneBot AU earned a Very Helpful vote

Jo hasn’t received any thanks yous.

Jo doesn’t have any fans yet.

Jo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mrmattknight
3/21/24

Terrible customer service. Never answer the phones. Take your money and tell you the iPad will be...

Thumbnail of user nimakalak3
10/26/23

My experience with Phonebot has been a significant disappointment, and it's important to share my...