Jonathan S.

It's been over one year since turning in the application. Contacted them over a dozen times asking about my case. No one could ever help me. They would say sorry there's nothing that I can do about that but if you get a lock box you can email them and they will help you. Did that three times that was absolutely worthless I mean worthless they would reply with a completely generic email that was of no help. Called over 10 times half of the time they say sorry nothing we could do and just leave it at that. Some would say we'll have someone call you in 72 hours as an emergency case. Only one time I got a phone call and that did not help. All the other times I get an email saying we tried calling you but you didn't answer so now you have to start at the beginning go back and request another call or email which will take three to 30 days. It's been over a year USCIS is a joke. I have lost my job I have no driver's license I have no status they will not help me. This is all due to not having a card or a paper saying my case is under review. I can't do anything with a card that is expired for a year. No driver's license DMV will not give me a driver's license without having immigration status. I came to the United States I built a life the USCIS has destroyed it.