Jordan G.

Contributor Level

Total Points

1 Review by Jordan

Verified purchase

After making a purchase on, on the receipt page I was shown an offer for a greater discount if I ordered a slightly different version of the product. So I purchased the product thinking I could cancel my other order. But no, it was not that simple. Their return policy states:
"After your order has been placed, you have 24 hours to contact our customer support team and request order modifications, change of address, or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified."
So, I emailed them immediately to cancel the order. Conveniently for them, they never responded. Fortunately I did receive all the items I ordered. I had many back-and-forth emails with their "support" who took days to respond and just gave me the run-around, eventually not responding and hoping I would forget about it. They wanted me to pay for return shipping, but I refused because it was their mistake. They also offered me "10% refund on your purchase price of the full-priced item" to "save me the expense of return shipping." They violated their own policy by not honoring my request for to return the unwanted product for a full refund.

Would never buy from them again and would never recommend them. Cannot be trusted, as it is clear by the other reviews. I will be sure to check Sitejabber before purchasing from another site.

Jordan Has Earned 1 Vote

Jordan G.'s review of Jillbury earned a Very Helpful vote

Jordan hasn’t received any thanks yous.

Jordan doesn’t have any fans yet.

Jordan isn’t following anybody yet.


Similar Reviewers on Sitejabber


The company said my shipment was on the way come to find out the tracking number they gave me is...


I ordered the wrong size, and have been unable to exchange for the correct size. I was told that...