joseph m.

TERRIBLE SERVICE-UNHELPFUL STAFF - OUTRAGEOUS POLICIES-. I ordered hat, (Cover) accessories to fix a damaged emblem and elastic band. It never came even though USPS shows it delivered. Salute took over a week after me calling, messaging and emailing them to finally respond. Melissa first said they would help me. Finally this is how they helped - Told me since USPS shows it was delivered, I had no recourse. Just buy it again and pay again. After being unhappy with that they finally, "OMG" offered me a 10% discount. I have in the past purchased uniforms from them after a phone consultation about size. I ordered based on this consultation and the uniform arrived the WRONG size. They had a fix - ship it back at my expense, pay a restocking fee of 15% and rebuy, repay for item and shipping and start over again! I knew that it still wouldn't be right, so I had it shipped directly to my tailor's shop. I was Right it was still not right, but at least the tailor had it and he could alter it, at my expense. I guess the only item you can but that's guaranteed to fit is a service ribbon!
***BUYER BEWARE****
PLEASE read all of the ONE STAR Reviews and see the collection of woeful tales of being SERVICED by Salute Uniforms - and I MEAN SERVICED! Place an order and Buckle up, the ride will be bumpy!