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Juan S.

1
Level 1 Contributor

Contributor Level

Total Points
244

3 Reviews by Juan

  • Morrisons

8/24/20

Very poor customer service.
I bought a product which was not as described. I wrote to Morrisons about it. All what I got is "hi there We will inform our supplier about the issue" No apology, no refund, nothing.

  • IKEA

8/24/20

Poor service, especially customer service. Too many issues. Poor quality products especially furniture.

  • Apple

7/21/20

I used and use Apple products, have contacted customer service and have always been satisfied. But recently something has changed. The staff are unprofessional and not helpful(in the stores). Products do not work as expected.
I noticed an unauthorized transaction, so I immediately contacted the service. Nobody was able to help me. I paid almost £ 40, I don't even know what for. How is it possible that Apple supports such situations? No refund. Nothing. The manager with whom I chatted disconnected because he couldn't answer my questions.
Incredible and unacceptable. Rude and not professional. I definitely won't buy Apple products anymore. I do not recommend. Avoid.

Juan Has Earned 4 Votes

Juan S.'s review of Apple earned 2 Very Helpful votes

Juan S.'s review of IKEA earned a Very Helpful vote

Juan S.'s review of Morrisons earned a Very Helpful vote

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