Julie R.

Level 4 Contributor

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33 Reviews by Julie

Verified purchase

After trying out 3 or 4 pairs of insoles for my work shoes I stumbled upon these and they are amazing. My legs and feet are much less swollen and feel so much better. They are affordability priced and come with a 90 day refund (even if cut to size) and a 1 year warranty. They ship through Amazon but you can order from their site or Amazon. Give them a try!

Verified purchase

This buisness is supposed to provide a service where you can obtain a test kit and check suspected mold in your home to determine if it's dangerous. I ordered a kit which cost about $5. A month later I received the kit and followed the instructions and promptly sent the kit back with the sample. I was pretty uncomfortable with they way they aquire payment as I was instructed to write out my credit card information on this form I was mailing out. However I'm concerned about my health and that of my family.

The sample was to be sent to a location about 4 blocks from my home. I considered dropping it off for faster service but was unsure if they had a system worked out with the postal system for mail so it doesn't get damaged.

1 month later I have heard nothing and my credit card was never billed. (It costs about $40 per sample to be lab tested). I sent an email and received no response.

A few days later I called. The man who answered the phone was very short and rude and basically said they didn't have it and provided me no solutions. I said I was uncomfortable with my credit card information just floating around somewhere. This didn't matter. I asked that a new form that is to be included with the sample was emailed to me so i could send another one ( the kit comes with multiple lift tapes but only 1 form). That was apparently a big ask and he huffed as he agreed. I then asked if I could drop off this sample and his response was "i recommend it" So why is the instructions to mail it?

I never received the email and will have to call again. Something not right about this. Perhaps in another month I will find out if my home is safe I can only hope extended exposure isn't an issue.

Tip for consumers:
Don't be in a hurry for results.

Verified purchase

I have been ordering non-slip work shoes from Shoes For Crews since my first job at McDonald's; so 20 years or so. They have good shoes in a variety of styles and I always found them better than other non-slips from other companies, you can wear them for 60 days and if they don't work for whatever reason you can exchange them.

My most recent experience was terrible in terms of customer service. I emailed the company to see if they shipped to PO boxes due to package theft in my neighbourhood. I waited a week and a half with no response so I placed the order. Rather than looking at the address the company sent it out despite not shipping to PO boxes. Ok, fine, so I had to deal with Purolator and wait an extra day to claim my package. No hig deal.

The shoes were a croc style clog and stretched out so much after the first couple shifts that I wore them so I had to send them back for an exchange. This original order was July 7,2021.

On August 2 I received notification by email that my smaller replacement shoes were shipped and they provided me with a tracking number. The shoes are supposed to arrive within 5-8 buisness days. I eagerly watched both Shoes For Crews Tracking Page and the Purolator tracking. It went from no information back to the information from my previous shipment to being in the city to back to old information and finally to a bunch of 0's in the tracking. I was eagerly awaiting Purolator to update their status saying they needed more address information to correct the PO box issue but it had not been scanned into the system. I had also asked for the address to be changed to my billing address when I returned the original pair but that was not done either, dispite both an email to the company and a note that was on the packing slip that indicated if I wanted to return or exchange.

August 9th having no notification of my package arriving I contacted Shoes For Crews to see where my shoes were. The CSA went through all kinds of checks and submitted a ticket with Purolator that was supposed to be resolved in 24-48 hours at which time I would recieve an email.
48 hours later (August 11th) I had received no email and had to contact customer service yet again.
After waiting for the agent to do more checks I was told a refund had been issued and I would have to order the shoes again. When I asked why I wasn't notified of this I was simply told the refund was issued on August 5th, prior to me contacting customer service the first time. They had no apologies, never offered me credits, a discount or faster shipping to rectify the problem. It has now been over a month since I needed new work shoes, my current ones have worn through the bottom and my feet are killing me. I feel badly for anyone just starting a new job needing non-slip shoes and are unable to work without them and those that had to go out and buy a pair somewhere else while waiting. I'd love to include a photo but I am once again waiting for them to send out my shoes.


I have been an MNSI customer for years since they were a small company and the service has always been excellent. Since then they have greatly expanded and are now the provider of the fastest internet in the area and have grown considerably. Their prices are always fair and never an issue with service. The technical support team is always available, personable and will guide you through whatever you need. Even with all the growth it's still like dealing with a small company. Highly reccomended if you are in the area.

Verified purchase

When I placed my first order everything went smoothly, I had no problems online and was very happy with the product. I went back to the site to order more and they were having a sale so I decided I would try out a couple of other types of vitamin patches. The website was very slow to load and I kept having issues with items I placed into my cart disappearing and having to re-add them. I had to restart the checkout process a couple of times because the site was buffering and never seemed to recover. I placed my order and immidatley after receiving the confirmation noticed that a couple of items were missing (I didn't realize the price was incorrect due to the BOGO sale, currency conversion and just generally being frustrated with how long the ordering process was taking this time around - my bad.)
I immediately tried to message the company from their chat on their page but was given a leave a message form. I filled it out explaining the situation and that I'd like to either add product or cancel the order so I could start again and not have to pay the flat rate shipping fee again. I did not hear from the company and waited until the weekend and the holiday Monday and sent another message through the chat option first thing Tuesday morning. Tuesday evening I received notification that my order was shipping and nobody had got back to me. Upon receiving this I attempted to call the company, after waiting on hold for a few minutes I was instructed to leave a voicemail, which I did and have not heard from the company yet. My order number and all of my contact information were in all my messages but it was never flagged and they prepared the shipment anyways. The best-case scenario now is that they will eventually contact me and provide me with free shipping so I can get my other items without paying the flat rate shipping again but most likely they have lost aditional sales.


I placed an order online and everything seemed like it was really simple. Within a couple of hours, a salesperson contacted me and supposedly got everything all set up. Prior to placing the order I already knew exactly what I was looking for including the item name and number and had given this to the salesperson. I received another call later that afternoon saying that everything was good to go and I could come and pick up my item. I arrived to pick up my item and they brought out the wrong item. I had ordered a portable air conditioner/dehumidifier/heater combo and they brought out a window air conditioner. I informed the staff that this was the incorrect item and was instructed to speak to the sales team. I attempted to contact someone from sales looking to pick up my item that day; as I was already in the lot. While I was doing this the car next to me that had arrived for pickup had the exact same issue and was also told to call. I had to speak with 4 different employees in 4 different departments to get this issue resolved and was reassured that I would be able to take my item home with me and that I didn't need to come back later because it wouldn't be very long. FastforwRD an hour later I was still sitting there waiting for my item. I once again had to call them and asked if I should just return tomorrow and received the same answer. 15 more minutes passed and I went back to the original window to remind them I was still waiting and it was eventually brought out.
The next day I tried to view my account online to make sure it reflected the actual item and there was no information in my account. Again I had to contact them to fix this so I could make a payment. The following day I received an email indicating my payment was received but when logging into my account it was not reflected so once again I had to contact them. It was just a whole lot of hassle for something that didn't need to be. After leaving a review on Google the owner of the company commented saying they were not able to look up the order based on the information in my review and asked me to edit my review to include my phone number or to call them. I was not calling there again so I edited my review to include my email, I don; t know who would actually put their phone number. I never heard anything from them and I don't expect to. If you decide to make a purchase just be prepared for things to not go as planned.

Tip for consumers:
Be prepared for things to go south
Don't try to pick up if you are pressed for time


I was doing some research to see if Invisalign (or similar products) would solve a bite problem that I had, or if they are strictly for straightening your teeth.

I found the site to be about the same as their competitors, same basic information and a smile assessment quiz to ensure they get you on their email list.

Once you are past that you have the option to request an appointment with one of their dentists or orthodontists they work with. I liked that their program includes an actual consultation with a professional rather than shelling out cash without knowing if this was the best choice not simply if you are a candidate, as these are two very different things.

I chose one of the orthodontists from their list and submitted the appointment request form. Several days later I received a text message from Daniel at Invisalign asking when I good time to call and schedule an appointment would be. I gave him a time and he confirmed he would call at that time.

When the time came I was stuck at work and missed the call. A voice-mail was left saying "sorry I missed you" and that they would follow up. I sent a txt saying I was stuck at work and left an alternate time to call, he confirmed that he would call at that time. A couple hours later I was sent an email saying "sorry we we're unable to connect with you..." Any questions I had could be sent to this email. I replied saying "I just confirmed a time to call by text."
I never received my call. Sent a text saying so and never got a response. I called the orthodontist myself and made my own arrangements. Save yourself the junk email and make your own appointment.

If you're going to have that option on your website, you should at least be providing good customer service.


Bath & Body Works has some nice products, however if you're a Canadian customer the website is quite lacking. All you get is a store locator, a few photos of current promotions and a place to sign up for emails and coupons (which doesn't always actually put you in the system.)

If you visit their Facebook or Instagram profiles and check out the comment section you'll notice comment after comment from customers asking for a Canadian site to purchase items through. The company simply invites you to purchase them from the US site... wonderful that only increases the prices based on both exchange rate and the shipping. Although not a new issue, with current pandemic conditions one would have hoped that it would be the push needed to finally get the Canadian shopping site... but no such luck.

I signed up for the US coupons and tried to make a purchase through the US site, however it would not accept the cupon due to the Canadian shipping address, so no cupons either. It really makes you feel like they just don't care about their Canadian customers.


After going through way too many pillows for one person in several lifetimes I finally decided to give the Casper Standard Pillow a try. They give you 100 nights to try it out so I figured I had nothing to loose.

The shipping is free and my pillow arrived in 2 days. The roll up the pillow to box it so there is less packaging and it poofs right up when you pull it out.

You can see right away that it is well made and there's an inner removable pillow to help keep its shape and keep it fluffy.

I absolutely love this pillow and Im going to purchase a second one for the other side of the bed. It's like sleeping on a cloud. I think for my next bed I'll give the mattress a try.


Do not purchase anything from this site. I ordered a hammock from this site a few months back. The site itself claims to be owned and operated in the United States but immediately after spending payment I received a tracking number from China. Red flag there so I kept an eye on this purchase, ready to file a PayPal dispute.
Now a couple months later I return to the tracking information sent by the site and I receive a "page not found" error. Another red flag. The item is still listed on their site so I check back though my PayPal payments and can't find one for the same recipient. Red flag. When visiting the site all my information came up without me having saved it or created an account. Red flag.
Suddenly I receive notification that I sent a PayPal payment for another hammock. It was accepted right away so I was unable to cancel it.
I immediately contacted PayPal and filed a dispute for a duplicate charge. When explaining what happened to the agent she noticed that since the inital payment the website re-branded and is under a different recipient. Also that there were several tracking numbers for the original order on the PayPal end and none of them indicated the item was delivered.
I am currently awaiting a response from the seller but if one is not received I luckily made this purchase with PayPal so it is protected.
Do not visit this site, do not make a purchase and if you already have keep an eye on it and your accounts.

**Edit** since posting this review the store has magically disappeared. I am still trying to get my money refunded and reported this site to authorities.


I've been a PayPal user for many years and try to use PayPal for all my purchases. You know your purchase is covered and your payment information is kept safe. If for some reason you do have an issue their customer support team is super friendly and ready to help. No matter the issue they have your back so you can shop with confidence that you won't fall victim to an internet scam.


I love these rings, they are super comfortable to wear. As someone with metal allergies these rings are perfect. They are easy to work in and if it does get caught or the image wears off all you have to do is contact customer service and they will give you a code to pick out any new ring on their site. Lifetime warranty for the win! Shipping is fast so you don't have to wait long to show off your new ring. Last but not least there's a reward points program so it's ok to have more than one.


The popcorn is super delicious, they have all kinds of flavours and it's reasonably priced. Total win! The popcorn comes in good zipper storage bags that will really keep it fresh... if it's around that long.

Tip for consumers:
Buy more than you think you'll need! You can thank me later.


Placed an order one Sunday afternoon and the order that was delivered was the completely wrong order. It had about 6 meals and I ordered 1. The delivery guy spent 10 minutes sitting in the driveway on the phone before bringing up the order and was very rude when I told him it was messed up and I wouldn't accept order. He then sat in the driveway for another 15 minutes, took the food and left. When I contacted support later I found out that he marked the order delivered. Nice lunch for that guy, I guess.
When Skip or the restaurant mess up your order the driver has nothing to do with anything, you have to attempt to get ahold of support to get credits for what was wrong with your meal if they deem it worthy of credit.
I Contacted support and managed to credits and I still had to re order and wait all over again for it to be delivered by another driver.
When that order arrived it was still wrong, the sauce for both my burger and fries was missing. So essentially ruining my whole lunch. Now 2 hours later I contacted support again and said I wanted my money back not credits. They wouldn't refund anything but the $0.50 for the sauce, despite the fact that sauce isn't eaten alone. I mean that's like being shorted the burger bun and being offered $1.00 for the bun itself. I asked to speak with a supervisor and was told one would call soon.
The next day I contacted chat again regarding no call from supervisor and I was told it would be 24-48 hours for a call from a supervisor, which was not what I had been told but I figured that meant I'd receive a call the next day.
Two days later I still didn't receive a call so I contacted chat support again and was told it had been busy and the supervisors were a bit backlogged.
I then decided to send an email incase the message was not being relayed by the chat agents. Again I heard nothing back.
Every couple days I have messaged support on chat. I keep being told this has been escalated. By the 5th time the agent actually asked for my phone number (first time after all the so-called reports and escalations.), I was convinced this would be the time, but no.
So we are now just short of 2 weeks waiting. It's clear that customer service is not a priority at Skip and they don't care about regular customers. Ordering lunch shouldn't be a game of chance and at the very least someone has to take responsibility for the problem. The resturant has removed the option to comment or complain about orders from Skip in the past couple weeks, (I generally leave good reviews after my meal.)
I can bet that I will never hear from them but I will continue to try to speak to the supervisor on principle. I definitely will no longer be using the service, things have gone down hill from when they started, perhaps that is why you can no longer look up a phone number to reach them and the agents won't give you one.


I ordered some gummy candies from Squish as a birthday treat for myself. I had heard really good things about this candy and was looking for something fresh rather than the old hardened candy from the store so I ordered a few mix bags. It took a bit to come but that's understandable with a pandemic going on.
I was pretty impressed with most of the candies, the flavours were better than any candy I've had. The only ones I found disappointing were the "hot" ones, they were hot alright but didn't seem to have a flavour other than "hot".
The candies themselves are packed in small individual packs and inside a bigger resealable bag so they stay fresh.
Overall I was quite happy with my purchase and would buy them again.


I ordered pants that were on sale just to have some comfy ones to wear around the house. The deal for the pants was good but between shipping and import fees I paid an additional $60 for 2 pairs of pants, a good $20 more than the actual pants. It took 2 months for them to arrive, they came from China which wasn't indicated anywhere. When I received them the lack of quality was apparent. The material is super thin, you can see right through them despite being black and charcoal. When purchasing I bought a size up but these pants would barely fit a child, perhaps one of my legs. Of course the cost to return would be astronomical. Buyer beware!

Tip for consumers:
Just don't.

Products used:

LightInTheBox F. – LightInTheBox Rep

Dear Julie R.,
We are sorry to hear that. Could you please kindly advise us with your order number? Please rest assured there's nothing to be worried about, If there is anything wrong from our side, we are willing to take full responsibility for that.
Thank you for your cooperation.


I ordered a mask, because it's 2020 and become a necessary accessory. It took nearly a month after I ordered and received confirmation to be shipped. I had sent an email inquiring why my order hadn't been shipped, was given the typical excuses and then suddenly - my order shipped!
When my mask arrived I was very disappointed. Although pretty, the quality is low and the material thin. Overall not worth the wait.


My order was delayed for quite sometime due to a manufacturer backorder. There were times I wish there was better communication about the delay, however once the item was available everything went quickly and smoothly. I would shop here again.


I've ordered twice from this company, both times it took about a month for them to process and ship my order. That's a long time to wait on work clothing. I wasn't very happy the last time I ordered but I try to shop in Canada so I figured I'd give it another chance.

When my order finally arrived it was apparent that the sizing guide was completely wrong and the item quality was nothing like the picture so I would need to return or exchange one pair of pants. Despite the large add on their site saying they pay shipping both ways no return labels were included. I tried to find information about returns/exchanges on their site but you have to email them.

When my email was returned I was told if I wanted to return the item for a refund I would be responsible to send it back and also if subtracting that item from my order I would be responsible for shipping for the original order as it was now below minimum for free shipping.

If I wanted to exchange the item I had the option of paying for the item to exchange it first then receive a total refund once they receive my returned item. Or I could ship the item back and wait for them to process and then ship my exchanged item.

So basically

Pay to return item
Or pay to exchange and in about 2 months you'll have your new item and a refund.

This will be the last order I place with them. It's just too inconvenient, takes too long and the prices are too high. At the end of the day I can get the same scrub pants on Amazon for cheaper, in two days, no hassle. I've already purchased and recieved the same pair from Amazon because I need pants for work I haven't got months to work this out.

**Update** I chose to opt for the exchange. After another week of back and forth with their customer service rep Alyssah, I can say that I'm even more frustrated with this companies process and their lack of decent customer service. I was told I have to pay the balance on my exchange before they would even send me my labels to return my item and given a phone number to call to process payment. I had to send an email back asking for an invoice or their PayPal address as my original payment was through PayPal and at this point I certainly don't feel confident enough to call this company and give them my credit card information.

I was sent a link to process the payment... and the link didn't work. I had to email them again to get one that worked. Fastforward 5 more days... still no labels. Once again I had to email them saying I made the payment and where are the labels.

I'm predicting two months by the time I send back my item and wait for them to process and ship my new item. I've changed my rating to a 1 because at this point i'm beyond frustrated and I don't recommend anyone shops here.


Great company that sells good quality products for a purpose. Many items are made from recycled materials and they give you a code so you can go online and choose what project or country your purchase is impacting. A positive product review will earn you a discount on your next order and shipping is very fast. Buy things here.

Julie Has Earned 98 Votes

Julie R.'s review of PatchMD earned a Very Helpful vote

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Julie R.'s review of invisalign.ca earned a Very Helpful vote

Julie R.'s review of Casper earned 2 Very Helpful votes

Julie R.'s review of torontopopcorncompany.com earned a Very Helpful vote

Julie R.'s review of Skip The Dishes earned 2 Very Helpful votes

Julie R.'s review of squishcandies.ca earned a Very Helpful vote

Julie R.'s review of LightInTheBox earned a Very Helpful vote

Julie R.'s review of tealswan.com earned a Very Helpful vote

Julie R.'s review of Aniksappliances earned 4 Very Helpful votes

Julie R.'s review of ScrubsCanada.ca earned 8 Very Helpful votes

Julie R.'s review of Tentree earned 2 Very Helpful votes

Julie R.'s review of Woof Wishes earned a Very Helpful vote

Julie R.'s review of The Rotten Fruit Box earned 7 Very Helpful votes

Julie R.'s review of The Running Room earned 2 Very Helpful votes

Julie R.'s review of Armor-X earned 10 Very Helpful votes

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