I used parcel compare to send a package to Germany via UPS, my parcel was collected 1 day late, it was supposed to be delivered 10th August, now 20th August 2021, parcel still not delivered, no support from Parcel Compare to sort the issue.
The only response to several emails is basically they are not interested, and it is up to me to try and get my parcel to its destination.
Shocking customer service, do not trust this provider with you goods.