I spent nearly $100 on a large sansievieria jaboa and it came waterlogged. This was concerning but at the time the plant looked good and I decided to just watch the plant. After a week or so leaves started getting mushy. I would lose a couple leaves a week. After a month or so I contacted the company asking for a replacement and telling them the issue. They basically said that I had waited too long and they couldn't help me. I hadn't even watered the plant at this point because my moisture meter was still reading very wet. I will never buy another plant from planterina. There is no phone number to reach an actual human. I should have known better than to trust a website that doesn't have reviews.