Verragio does make beautiful rings/bands as I loved mine! Key word loved. I recently sent my ring to Verragio to be serviced and THEY LOST IT. Not only are they NOT willing to compensate me but are trying to make to me settle for less of a ring than I originally had. I'm devastated by this loss. Terrible customer service and Barry Verragio is ignoring any of my concerns. Over the last month they have done nothing but give me the run around and try to brush this under the rug. Well enough is enough. You have taken something from me that you can never replace and I hope others will never endure what I have with this horrific experience.