I placed an order for scrapbook paper on 3/16/2014. I received part of my order in mid-April and a note that the rest would ship in 1 to 2 weeks--it didn't. I sent an email and received a reply that I would get the rest of my order in 10 days. I sent another email on 6/1 and asked them to ship my order or send a refund. My money was refunded today. HORRIBLE CUSTOMER SERVICE! NO COMMUNICATION SKILLS! DO NOT SHOP ON THIS SITE!