karen c.

I WAS MADE TO WAIT MONTHS FOR A REFUND FINALLY THEY NOTIFIED ME THEY HAD PROCESSED A REFUND. THE AMOUNT THEY HAD REFUNDED WAS NOT GIVEN TO ME SO I FOUND OUT VIA MY FINANCIAL INSTITUTION. THE REFUND WAS FOR ONLY HALF THE AMOUNT OWED. THIS IS VERY DECEITFUL AND MISLEADING. NOT AT ALL ACCEPTABLE BUISNESS PRACTICE AND I AM NOW INVOLVING THE OFFICE OF FAIR TRADING

I have shopped here in person, for my art supplies, quite a few times. The first time I ordered online I am still waiting for my goods a month later! Phone calls IGNORED emails IGNORED. I 'll stick to buying from places like ART TO ART at least what you order actually arrives.