Karen L.

PaymentWall was fine as I used it to pay by VISA for a couple of online merchants. Issues began when my spouse wanted to buy something for me.
A month ago my spouse wanted to buy a couple of skincare items for me online from a website I have ordered from numerous times. He used his credit card with my shipping address. Suddenly, our account was flagged and automatically blocked. I understand they want to be secure and avoid fraudulent activity by taking extra measures - and extra measures they sure did. However, the items they request for in order to unblock your account are a bit of a stretch and even though we provided all the documents they requested (like taking a selfie photo while you hold your driver's licence for ID), they still do not approve our online purchase and we had to resubmit our selfie photos all over again holding our ID's. Strange process that is not efficient - if they were more efficient in processing their verification methods, that would be fine. So lesson learnt: if you ever see Payment Wall, ensure you are only using your own personal credit card. If you want to use a credit card with your spouse's name and the shipping address is in a different name, don't be surprised if your account is blocked and it's a tedious process to get your account unblocked

My boyfriend Dale and I bought last minute tickets to see Bob Seger in concert. We're both from Canada and the concert venue was in Atlantic City. My boyfriend found out last minute that Bob Seger was in concert two days prior to the venue and Ticket Network was the first website to come up in our google search for tickets. We have never bought tickets from this company before (other companies we have previously purchased tickets from were Stub Hub and Ticketmaster. Ticketmaster is awful if you have problems by the way). We highly recommend Ticket Network. We picked up our tickets in a timely manner just a few hours before the concert was to start and the pick up location was very close to the concert hall in Atlantic City. Communication through phone calls was very prompt and the couple of people we kept in touch with that worked for Ticket Network always picked up all our calls, were very good with giving us directions and meeting up with us in a timely manner. We were also given all the postal tracking codes to track how our tickets were being shipped to it's pick up destination. Dale and I will definitely be using Ticket Network for future concert and sporting event tickets :)