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Karen S.

Tennessee

Contributor Level

Total Points
160

2 Reviews by Karen

  • EconomyBookings

2/26/24

We rented a car through Econony Bookings in November 2023 for Thanksgiving for 4 days. Got to airport and there was no car available for us. We had to sit in Airport for 8 hours waiting for a car to be returned and missed Thanksgiving with our family. On top of that 2 in my party are handicapped. They offered us no compensation and no refund. They are a crappy 3rd party company that rents to people with no cars available and steals your money!

Service
Value
Shipping
Returns
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Suppport T. – EconomyBookings Rep

Dear Karen,

We appreciate your feedback, and we're sorry to hear about the unavailability of the car you reserved. However, based on the information available, we couldn't locate your booking.

If you feel that the resolution provided for your case does not meet your expectations or if you have additional concerns, we encourage you to reach out to our Customer Support team directly. They will be more than willing to review any additional details or information you can provide to ensure a fair assessment.

Best regards,
EconomyBookings.com

  • Tophatter

10/8/21

I just discovered Tophatter. You really have to watch what you bid on. Some items they sell look nice only to read in the fine print its actually a sticker you are buying. I had bought my daughter what I thought was a full artist kit and turned out to be a cheap pack of colored pencils you would find at dollar tree not even Crayola brand. They list their jewelry as 14K Gold and 18K Gold and its all fake. If you want your purchase to be 100 percent refundable then always pay with Paypal. Paypal will always get your money back if the item is not as described or not received. The image below is a Wizard of Oz clock that sells for over $200 from Bradford Exchange. The photo makes you think you are getting a clock but the fine print names it as a sticker.

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Tophatter S. – Tophatter Rep

Tophatter is a Marketplace connecting shoppers with sellers around the world. Because we are not the seller of the item, we offer Buyer Protection which guarantees delivery confirmation of the item advertised to the address provided, or we'll process a full refund. Items that are found to be counterfeit or significantly not as described will be refunded, please just ensure that the return request is initiated within 30 days of delivery. If for any reason the order is not refunded via the return request, contact our support team for assistance as explained here: https://help.en.tophatter.com/article/27-authenticity

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