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Karen S.

34668

Contributor Level

Total Points
187

2 Reviews by Karen

  • Tidebuy

4/28/23

Tidebuy is located in Great Britain and they are not running this business above board. I ordered a mobility scooter and tracked it for a solid month. Then it hit the USA and China's tracking number is no good here. My local USPS said it would weigh too much so if it came to them, it would be sent back. UPS And FEDEX were equally useless. THERE IS NO WAY TO RECEIVE ANYTHING PURCHASED FROM TIDEBUY.

If they're in Great Britain, why was my purchase coming from China? Is Great Britain just a cover or a fake address to use for a front?

WHILE THAT IS THE CASE, WHAT ARE THEY DOING WITH THE MONEY CHARGED TO USA ACCOUNTS?

I finally found a working email to contact and they said it was lost. Trust me, nothing was lost. They say that they will refund me and they better make good on that!

Tip for consumers:
BUYER BEWARE

Products used:
None received

Service
Value
Shipping
Returns
Quality
  • TreasuryDirect

11/12/21

I was willing to tolerate some inconvenience because I really needed to get this done. (Buy a bond for someone across the US from me.) I did purchase one but now I'm out $100.00! What I got were headaches and ZERO, NON-EXISTENT, customer service. I got a pre-recorded line that says "Thank you for continuing to hold. Your call is important to us." (Over and over!) I spent an hour listening to that damned recording. The U.S. Treasury needs to do a lot better job than this maintaining their site!

UPDATE: I did manage to delete the bond (hopefully before the transaction went through) so I am greatly relieved to be done with this profoundly awful site.

Tip for consumers:
Avoid Treasury Direct. Run screaming!

Products used:
Series EE Bond

Karen Has Earned 27 Votes

Karen S.'s review of TreasuryDirect earned 21 Very Helpful votes

Karen S.'s review of Tidebuy earned 6 Very Helpful votes

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