Katherine V.

I will tell you that we have had them since they bought Quest. Overall, the internet has been fine, but suddenly, it started going in and out; affecting our Netflix and then the land line went out. The customer service is the WORST! My husband and I waited for 2 hours on hold on my cell phone since we had no land line. Finally spoke to someone that you cannot understand... then were told they "ran diagnostics" and it is our land line problem, which by the way, we are paying nearly 40.00 per month for surcharges, etc. We both have cell phones and are thinking to get rid of the land line. Now, we have had mostly no internet, no land line, I just spent another 45 minutes for on line chat and they just disconnected me. They are to be out 2 days from now to "repair" a land line that we don't even want anymore. My husband has fixed the brand new Century Link Modem which is why I am able to post this review. What is UP WITH CENTURY LINK?

I have the spatulas, platter, cake plate, flower pot, large spoon, big oven mittens and MORE! Boy, you cannot get ahold of these people for a return. They are NOT transparent in their return address. Recently we purchased a apron which was not right. DO NOT BUY any of their fabricated items... or candles... the candles didn't even work, the dish towels faded so bad, I threw them away... the pepper mill never worked right and then finally, we had to put in another room. We called them about the pepper mill, but it was such a HASSLE to do business with them,,, NOW we have a 89.00 apron, PLUS tax, we don't like and we don't know WHERE to send it back, because they only do emails... VERY POOR CUSTOMER SERVICE for the money we pay.