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Kathryn H.

Contributor Level

Total Points
80

1 Review by Kathryn

  • Vinesse

9/28/20

Please do yourself a favor and avoid this company and their mediocre wine. They will randomly charge you with no notice. When you call or chat with customer service they'll tell you that your box hasn't even been shipped but claim that because it's in the pipeline for shipment it cannot be reversed, even though it's not due to actually ship out to you for sometimes several weeks. Customer service is not at all helpful. They blame their packing process. If they're getting so many complaints and not revising said process it says a lot about what kind of business you're dealing with. Good luck to you if you hand over your info to this company. You'll need it.

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