Kathy M.

I don't have much in Robinhood stocks (to put it mildly), but I used to be able to watch the stock and add to it online. Then the website denied access unless I furnish a photo ID. I am not comfortable with that and told them so in emails. There are other ways to identify a person that is less intrusive. We went back and forth several times in emails, with their C. S. sending me the same canned responses over and over, on a wild goose chase. I repeatedly told them I want to cash it in and get my money back; they are not a company I want to do business with. They stopped corresponding. Now, I not only cannot get into the website without furnishing a photo ID — but they will not even accept my user name and password! Robinhood has my money and they are keeping it and refuse to give it back. I 100% want to close my account and have nothing to do with them again. But Robinhood has barred me from accessing my money in any way. In an email they wrote: "Your Robinhood Financial account has been locked. You will no longer be able to use your brokerage account."

I have never been so angry at a company in my life! I am 68 years old, on limited income. The amount is a pittance, but I don't have money to throw away. And at this point it's more a matter of principle. They literally stole from me!

I went to Amazon.com to review a product. But I could not. Instead, this message greeted me:

"To submit reviews, customers must make a minimum amount of valid debit or credit card purchases."

Evidently, I haven't spent enough money online for my consumer opinion to matter.

What a blatant slap in the face to people whose spending income is limited! I am retired; I can't afford luxuries, but as long as I am still alive I will be a consumer, and my feedback is as valid as anyone else's!

I have two words for you, Amazon, and I think you can guess what they are.

This site frequently won't even load up at all! And when it does, it often won't open the item that I click on, such as "hourly". I do love the video clips, but I liked it better when they showed strips of them on the front page, with category headers. Now I have to hunt for them, and after watching one, I have to go refresh the browser and search for the next one anew. I would love their photo contests, but they compress them so much that it's actually painful to look at the lo-res photos. I like that they give the dew point though. This has the potential to be the best weather site on the internet; I don't know why they can't find a website builder that can fix these problems once and for all, and create a website that is easy to navigate and does everything it's supposed to do. These problems have been ongoing for YEARS!