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Iherb has suspended my account and will not reactivate it. I have sent multiple support tickets which are met with automatic replies saying they are escalating the issue. I never hear back from the escalation team and just get an email asking me to rate the support I received. (No support was received) I will never shop at iherb again.
Katie S.'s review of iHerb earned a Very Helpful vote
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Dear Valued Customer,
We would love to look into this further and review any decision which was made. In order for us to do so, however, we need the order number so we can reference the account. May you please provide that by either directly messaging us through this platform or by updating your review to include the order number? We are standing by to help and hope to hear from you soon.