Kayla C.

I placed an order with PK on June 16th. On June 23rd, when my order hadn't shipped, I reached out to request a change in the address I had it shipped to as I had recently moved. I expected to have received my package before my move. By reaching out, I was hopeful to get it changed before it shipped due to the huge delay on their part. On July 6th, I contacted them again as well as sent a message of Facebook - still without a response. By the time they responded, my order had shipped. I asked if there was any way to fix this issue as my order will be returned to sender. They read my message but never responded. I replied again, and still no response. I now have been charged for an order that I will never receive and have no way to contact the company.