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Kayleigh R.

1
Level 1 Contributor
Michigan

Contributor Level

Total Points
320

4 Reviews by Kayleigh

  • Michaels Stores

9/22/23

Now I really appreciate Walmart, Amazon, Temu, Aliexpress - all these other places that Ive had wonderful customer service. Micheals is literally the worst Ive ever had. Ive ordered from them many times in the last year with no issues. The first issues Ive ever had happened happened Sept 20th. I ordered $100 worth of paint but was given a baby girl scrapbook instead. It was supposed to go to someone named Taylor (if shes reading this). I contacted the company and they said they will not reship my items until I return the book. I expect a company to refresh immediately and give me 30 days to reship (its THEIR fault, not mine) but whatever. I drove to UPS the very next day. I waited until the next week, still nothing so I email them. I waited another 5 days, sent another email. After two weeks I finally chat with them. They never resent my items. I guess they didnt get the book or they lost it idk. They were supposed to give me a shipping label (should have emailed it immediately) but by the next day I got nothing so I used the one in the box. I really needed this paint so I was in a hurry since they were holding my package hostage. He says he finally resent it today and it will be 10 days. I still have little hope but they better or I will try to get my money back. Michaels has amazing deals which is too bad, idk if I can use them again. This situation infuriated me. It was all their screw up, not mine but Im being punished? Also normally companies give you like $10 for the inconvenience (walmart did for me) not hold your stuff hostage. Ive heard of worst things, this is just my worse.

Tip for consumers:
I loved Michaels before this awful customer service

Products used:
Ive bought paint from them many times

Service
Value
Shipping
Returns
Quality
  • Gymshark

3/22/23
Verified purchase

I had no issues with the top, I liked it.
However, the bottoms have quality issues. First, I'll say, I do love them. It's second skin, looks amazing on, and it has pockets! However, it came with a hole in the crotch. I emailed the company and they were quick to send me another pair. I checked that one closely and it had no issues. I wore it 3 times and now I notice a hole in the seam above the knee so they aren't very durable but it's a pretty set.
The images below are from the first pair, they came that way

Products used:
Whitney's latest series and last the green pocket pants and top

Service
Value
Shipping
Returns
Quality
  • Zenni Optical

12/5/22

I love my glasses and they came so quick! I normally use goggles4u and it takes 2+ weeks, which makes sense, since its custom made but this one came in 5 days! The only negative is I never got an email, no confirmation or shipping notice but whatever, getting it super quick makes up for that. Ill def use them again

Tip for consumers:
Use Honey for coupon codes... Create an account. I guess I didnt so I never got an email and couldnt track nor does it show in order history. I thought I did but yeah def do that.

Products used:
The triangle glasses case and the Cat-Eye Glasses 3220621

Value
Shipping
Quality
  • PrinterPix

12/4/21

I was def worried. I got this around black Friday for $36! I went with the Sherpa throw blanket. The image quality is amazing, especially for using older pictures. It's super soft on the photo side. I wish the Sherpa side was softer but it's not picky so that's great. My mom will love it. Oh, and fast delivery. I bought it on Black Friday and arrived December 4th! I also read reviews that shipping can take a while but that was not my experience, I love in MI. Honestly I couldn't have asked for anything better!

Products used:
Sherpa throw blanket

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