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kays155

Kay S.

Contributor Level

Total Points
267

2 Reviews by Kay

10/2/18

Recently ordered product from Pool Supplies Canada on a Thursday it arrived Monday. Very fast shipping. It is the end of the season and prices were way better than my local pool store, even with shipping costs I saved about $90. Time will tell on the longevity of the winter cover and solar blanket, I assume probably last about the same as the local store bought products however I did save! Will definitely use this service again.

10/2/18

Rosewe swim suits are a reasonably good buy, recommend buying a size up if you are bit in between sizes like me. I was happy with the quality and fit, they arrived faster than stated. I felt they did some false advertising, got an email said I won a $25 credit on my next order, when entered the code only an $11 credit was displayed, so I used a different code and took a $14 voting credit to get most credit possible. When I complained they were very unsympathetic said I used the wrong code therefore was nothing they could do, yet I should have received $25 off! The dress I ordered was made of very thin fabric, it creased very easily and looked terrible, I was dissatisfied. Made my ticket, they offer partial refunds, I wanted a full refund. I got the RA number, went to the post office to enquire about shipping costs, $11 however it was $19 with a tracking number which Rosewe insists we provide, ended up taking the $23 credit which is only a 50% credit. I will use the credit to order another swim suit, but then I'm done with Rosewe, overall disappointed with customer service, feel they are taking advantage of us, misleading us with emails that we won something we didn't and the claim of easy returns.

Kay Has Earned 7 Votes

Kay S.'s review of Rosewe earned 4 Very Helpful votes

Kay S.'s review of Pool Supplies Canada earned 3 Very Helpful votes

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