Thumbnail of user keet3

Kee T.

3
Level 3 Contributor
Baltimore County, United States

Contributor Level

Total Points
2,308

About Me

Online consumer since I've became disabled

How I Can Help

Pay with a credit card that has a policy to reverse charges against fraudulent companies. Companies must prove that they provided the service. READ Return/refund policy.Make sure you can speak to a human being.Estimate return shipping costs(shipping may cost more than the item itself).Read the consumer reviews.My credit union states europeans commit credit card fraud on Americans all the time,so check your statement for reoccuring charges.

Interests

Will return if superb service regardless of prices

17 Reviews by Kee

  • TitanPower+

2/12/24

I jumped through every hoop Titan asked when the cords didn't work to include sending a video & they wouldn't honor the return & refund of a recent gift. The cords were a gift to my mom. Now with my cords, the lights have went out on all my cords and don't work after 2 years. These cords were never mangled and stayed in my bedroom, living room & car. All of them stopped working at the same time. Buy Anker brand instead. I've never had bedroom, living room nor car chargers stop working but I thought purchasing fast charging cords would be better. I should have looked for Anker fast charging cords instead of googling. Anker now has Super Fast Charging plugs & cords that are superb sold on Amazon (anker portable outlet extender & the anker 543 c-to-c usb)

Tip for consumers:
Buy Anker because returns are easy even if you mess up

Products used:
C to C usb cords & lightening cords & car chargers

Service
Value
Shipping
Returns
Quality
  • Angi (formerly Angie's List)

10/5/22
Verified purchase

Angi took over Handy and made the entire Wayfair process terrible.
Angi Corporation: 1. Are thieves 2. Removed speaking to a person on the phone 3. Made the furniture assembly process a free for all, up for grabs with any internet contractor allowed to accept your assembly appointment. 4. revamped Handy's process and eliminated common sense, process transparency and professionalism

I paid for an assembly of an entertainment center which required 2 people to assemble due to me being a disabled veteran

Angi:
- sent out the job to all the local contractors
- the available present contractor was never told who the other contractor was suppose to be, he also didn't have a phone number to call
- NEVER contacted me to reschedule a 7am Sunday assembly appt due to absentee of 2nd contractor
- we waited until 8am to instant message Angi to find out where was the other contractor was (Wayfair didn't open until 9am)
- Angi basically said "Oops, we need to reschedule because no other contractor accepted the job"

So it wouldn't be a waste of the contractors gas money (because Angi won't pay a trip fee if it's no fault of the contractor) I offered to be the 2nd assembler even though I paid for someone else to do it
The contractor accepted my assistance & we assembled my entertainment center
I called Wayfair & divulged everything & Wayfair called Angi & the Angi representative stated they don't give partial reimbursement.
Angi stated that it can only be cancelled and the contractor in my home wouldn't be paid
Wayfair credited me back partial of my assembly charge & apologized on their behalf.

Angi is a thief and a business bully. Angi keeps all my money for a 2 person job even though Angi only provided 1 person & so Angi should only get HALF the fee. Shut Angi down for good or fire management immediately

Tip for consumers:
Have full transparency of the process so that a customer can inquire prior to appointment, that 2 people were completing the job on the scheduled date and time. Angi system should have warned them that the job was delinquent & immediately contact me & reschedule until paid service could be acquired

Products used:
Myself

Service
Value
Quality
  • T-Mobile

6/4/22

Jenny ID ******* is the type of customer service I'm use to from tmobile. She didn't haggle me or act as if it was a chore to assist a loyal long term faithful customer. She explained things very clearly and made sure I wasn't ever inconvenienced. She allowed me to explain uninterrupted and also apologized for experiences with tmobile that had nothing to do with the care she was providing me. If every customer care representative was like her, T-mobile would be the only carrier needed in America. Please reward her with responsibility of management because she is ready to not only be the example but to set the example for others to follow. Promote now!

Tip for consumers:
Turn all local store representatives in for lies or bad service. Call customer care & technical support for issues. Ask to speak to a supervisor 1st, then a manager and lastly the corporate office if you're getting the run around.

Products used:
Customer Care

Service
Shipping
Quality
  • Centers for Medicare & Medicaid Services

12/15/21

CMS won't respond about me filing a complaint against Medicare's policy that endangers patients lives. I was told after the results of my MRI by a surgeon & physical therapist that my diagnosis could only be fixed by surgery which is stated in medical books & all research. The physicians stated that although surgery is the only method to repair my internal damage, Medicare policy states physical therapy (PT) has to be tried 1st. PT for my specific injury not only made me worst & inflicted sharper pains but those dagger sharp unpredictable pains could've caused me to crash driving home AND could've potentially had me kill pedestrians. The Hippocratic Oath doesn't allow the medical community to cause ANY undue harm, yet the Medicare policy to NOT approve surgery unless a cheaper more dangerous therapy is tried 1st, is not only reckless but it is a depravement of human life. After my surgery, I was told the injury was quite worse than the MRI results shown PRIOR to PT. This raises the question: Did PT not only cause my injury to rip my cartilage apart & be worst than the MRI showed, but did it also cause my surgery to last longer than expected? When a surgeon finds out an injury is worst once a patient is cut open, the prolonged surgery risks INFECTION the longer a patient's insides remain exposed before closing. CMS oversees Medicare. I want CMS to do an internal review on Medicare "policies" which go against the professional guides for human physiology on how to proceed depending on a diagnosis. If the experts in medicine are not adhered to, CMS Medicare should be liable for ALL, not just 80%, but all medical expenses which occurs thereafter. It's simple, look up the options of a diagnosis & approve all requests that follow the medical books guidance. Medicare should never approve ANY requests that potentially endangers a patient's quality of life further which not only goes against preventative health care measures but also falls under malpractice laws that can also open up a lawsuit especially if irreparable damages are inflicted on a patient. How can Medicare promote preventative health care if their policies still are written to cause harm 1st? This specific ridiculous policy to do PT 1st for an injury that worsens with PT, just prolonged & worsened my pain to jump through bureaucracy hoops that cost Medicare more money for the inevitable surgery. So Medicare paid for pre-operation unnecessary PT & the surgery. Medicare's policies contradict one another because per their policy, outpatient physical therapy can only be approved if it's "medically necessary". My injury clearly states PT is NOT necessary. So why was my PT approved prior to surgery? I put in an official complaint BUT CMS didn't want to take it because their customer service didn't have a label in their system to file a complaint against policy. CMS complaint program is only built to file complaints against medicare physicians or service establishments. I believe CMS does this intentionally to deter the public from finding out CMS health insurance affiliates should be avoided, therefore they'll lose clients which will in return cause them to lose revenue. Choose another medical insurance company not governed by CMS to keep your loved ones safe.

Tip for consumers:
Choose a medical insurance company that doesn't fall under CMS

Service
Value
Quality
  • We Buy Black

12/6/20

They put a shipping label on my box BUT NEVER gave it to USPS as of yet - I ordered my mystery box 21Nov2020 & received tracking 24Nov2020. The status never changed from a label being created. You all never gave it to USPS. Now a person who ordered after me (that I referred her to you all) is getting her package tomorrow. Where is my package? Why won't your customer service email answer any of my requests to process my order? I see why you don't list a phone number. You're terrible and I'll never send anyone your way again & I'll stop advertising for people to utilize your site since you don't verify if the vendors or products are black owned. Your site is a disgrace. We are only here to support Quality black owned businesses & talk to management if we have a bad experience to see if it was an isolated incident. But this clearly isn't an isolated incident, this is reoccurring. It seems you're more concerned about receiving $2500-$5000 for all nationalities to sell on your website than actually having a black owned business platform which makes this service I'm not receiving... even worst

  • Lysol

9/4/20

I put lysol into the internet & this website said it was a lysol website with a flash sale. When I got to check out ordering over 600 products it said there was a 92% discount and I only had to pay $99 for over $1400 in merchandise. Then it lead me to a PayPal payment. That's when I stopped and googled if there was fraud for this company. I found out that there are different fraud companies using PayPal as payment and shipping through UPS to their own residence so that PayPal won't reimburse the scammed victim. People need to know if they see PayPal as a payment option for a large company, it's fraud.

  • O1gnoelharris

8/14/20

On 19July2020 we shared texts & Noel Harris (CEO of OnlyOneGod who has an Instagram account@_OnlyOneGod and an Etsy account named OnlyOneGodByNoel) stated he had the shirts and masks I wanted. 20Jul2020 Mr Harris called and gave me the total due. I cashapp'ed Mr Harris 20Jul2020 $280. Then Mr Harris changed his story several times AFTER he got my money: He couldn't find the color shirt I wanted (I told him to send me my money back for that shirt), he couldn't find the proper adult sized masks from a good company, he wanted to change to a different style soft tee t-shirt etc. I told him I'll wait until he picked the best quality shirt. He went with the soft tee BUT wasn't sure which size would fit best since his family members gave different reviews. I told him to send me both large & XL. I received them 6Aug & told him XL fits better. For the rest of the shirt order, Mr Harris had to send me 2 more shirts and refund the shirt he couldn't find. Mr Harris also sent 8 masks (an extra mask I didn't order for kids to try on). The masks were from different companies and made differently from what he advertised on Instagram and Etsy. I brought this to his attention and stated I wanted what was advertised. It was 4 masks that were defective on one side only with unfinished edges. At 1st Mr Harris stated they were all the same, then he stated he sees and he bought those from Food Lion (a grocery store). I explained that you can't advertise a certain product and then ship a different style to a customer and I requested the advertised style I paid for. By 11Aug2020, after not receiving my money back for the orange shirt he couldn't find and not receiving the rest of my order, I requested a refund through cashapp for the unfulfilled order. Mr Harris stated he'll give me $95 12Aug and $55 when the defective masks gets returned to him. I told him that he has to pay for returning defective items not the customer. I stated if he gives me the full $150, I will use $6 out of that to ship the defective masks. Mr Harris has blocked me and hasn't given me a penny back. I knew Mr Harris in 9th grade and clearly he's not the nice person I remember.

  • YouTube

1/16/20

Social Media platforms are silencing families that have deceased or ill family members due to believing vaccines are a preventative cure. This is a blatant disregard to grieving families informing the public of the possible preventable tragedy. Physicians are NOT suppose to be drug pushing dealers to get monetary kick backs from big pharma. Physicians are suppose to review, ask each patient pertinent questions & then give an informed opinion on how to possibly proceed or forewarn of the possible dangers. If a patient wants to proceed after they've been properly vetted & counseled, then the patient should sign a statement to be filed with their medical records stating that they not only understand the consequences but they also are approving to proceed with the issuance of the vaccinations or other drugs.

In my YouTube video, I simply stated my experience with my military physician & told the public to read the CDC.gov website if they have any underlying conditions that could be affected by the vaccines.

YouTube shut my video down, told me I violated by stating medical misinformation & threatened to shut my YouTube page down permanently.

Please read the CDC website for yourself. Google "Covid vaccine ingredients", click on CDC.gov ingredients link, scroll down to "Triage" section (to know who's eligible to receive a vaccination), & review "Ingredients included in COVID-19 vaccines" (copy & paste ingredients you're unfamiliar with & look up "side effects"), & lastly read "Reporting of vaccine adverse events" (has link & phone number to report adverse reactions to VAERS)

https://www.cdc.gov/vaccines/covid-19/clinical-considerations/covid-19-vaccines-us.html?

If YouTube or your vaccination administer clinics won't inform or ask pertinent questions to save your nor your child's life, then inform yourself.

Report unsatisfactory reviews to ALL social media fronts who tries to silent a potential deadly truth to save a loved ones life.

Tip for consumers:
You can read & write reviews on physicians & social media. Please read reviews prior to assigning certain physicians to you or your family. There are bad apples in every profession. Also write reviews for others to make an informed decision for their family.

Products used:
Instagram

  • Mazda

12/14/19

My car received a ticket in Maryland because of the dealership license plate bracket advertisement THEY put on my car without asking. The representative at Mazda's corporation said we don't take care of our customers when we cause any undue financial burdens. I called the head customer service of Mazda (after I called the dealership) because I wanted them to be aware of the police ticket burdens they're causing their customers. I wanted them to send a memo to all their dealerships to change their practice of putting items on vehicles that could cause a potential $70 ticket (MD law TA 13-411(C1)). As a consumer, I only deal with businesses who take care of their paying customers. Since the Alexandria VA Brown's dealership put license plate brackets on ALL their vehicles without asking, then the police ticket issued because of the Dealerships actions, should be fully taken care of by the dealership. The lical Mazda dealership has not responded to my emails on this situation to date. I expect Mazda to own up to their neglect of state laws & pay out their "petty cash" account for ALL fees caused by their actions. I'll be going to court as soon as a court date is issued & I expect the dealership to pay for my money spent to fight a case I didn't have any actionable hand in doing.

  • Verizon

7/25/19

I called to verify how deep the lines are suppose to be dug into the ground and have received several answers. The 1st call to Verizon stated 1.5ft to 2ft deep. I then received after I had issues with gardening very shallow 5inches, that its only a few inches deep. Every where I look about line depth should be feet deep not inches. 5-6 inches for residential isn't deep enough for gardening etc. Please have the Maryland employees put the wires the proper depth. Bill from Syracuse NY Escalation team department stated 3-6inches is Verizon regulation. Now I have 3 different answers.

  • Squarecash

6/23/19

Pay attention to Cash App & which account they are choosing to send your money. I opted to cash out & send it to my credit union. I have 1 account that I'm the owner & another account I'm labeled joint on. Cash App only asks you to "login" to your account & after that, you get a pop up message stating it was successful & they reveal the ending numbers on the checking account. Since I only owned 1 account, I didn't pay attention & didn't notice they had the last digits of the account I was "joint" on. I deleted the account off Cash App & tried again thinking I did something wrong. This time I noticed the digits to the account number & realized it's the app not me. When cash app has a choice of multiple accounts, cash app doesn't ask which one the customer wants, Cash App decides for you, where YOUR money will go. This app should be sued. It was none of the other persons business on the other account I'm joint on, how much money I received. I'm surprised this app hasn't been shut down yet

  • Sears

3/1/19

I will never trust Sears with anything else. Sears warranty might be unbeatable, but receiving their mediocre subpar product, unprofessional workers, and threats from management, Sears is not worth my money or time. Sears stated "customer satisfaction" isn't for the customer to be satisfied. Sears said it means amount of damage approved by the industry that the customer has to live with and still pay full price. Of course all the rudeness started after the 5 day period to cancel the project.

Sears is not a customer orientated company from the the beginning to the end process.

The consultant lied about my counter backsplash just to get me to order a whole new wall backsplash (Sep2017). The countertop installers told me the truth Nov2017 (too late to cancel project with Sears).

Sears kept using a manufacturer with cabinet products called "Forevermore" which came damaged on the 3 different install dates.

Since Sears installers get paid after you sign the order of completion, the installers don't look for imperfections in the manufacturers cabinet pieces. The Sears installers blindly install anything and then ask for your signature and get mad if you refuse to sign after you point out the damaged product.

The 1st installers Sears hired (Nov2017), never installed a kitchen for Sears before. Sears doesn't vet their contractors, they just make sure they have insurance for anything they mess up. The 1st installers used drywall for leveling the floor cabinets, drilled a hole in my hvac system inside the wall, damaged cabinets under the sink, left sink pipe water/sewage in my personal bucket, and left old kitchen outside leaning on the side of my house.

Sears fired the 1st installers and Sears fired the 2nd installers (Dec2017) after the 2nd group stole my property and were verbally rude.

3rd installers (Feb2018), of the new 2nd set of "Forevermore" cabinets, simply installed damaged items blindly again except for one old cabinet they left from the 1st set installed. The cabinets still had damage which they tried to cover up by scribbling a black sharpie marker on them.

Sears stated they're not responsible for what the manufacturer sends. Sears threatened to send remaining bill to collections if I won't pay for the damaged cabinets. Sears eventually amended the contract to change the brand of cabinets from "Forevermore" to "ACC" cabinets (Jun2018) and to do a 3rd cabinet install.

Install of "ACC" cabinets were done Nov2018. Sears was suppose to check over all cabinet pieces prior to setting another appointment date for me and the installers so our time wasn't wasted, but Sears showed up with damaged items again.

All cabinets, regardless of brand, have unstained edges and Sears gave a black furniture marker and a light brown furniture crayon for ME the customer to go fill in all the scraped edges Dec2018. Sears stated that they don't have furniture repair people and it's not their responsibility to finish the product sent by their hired manufacturers.

Jan2019 Sears stated they were ready to correct everything but they ordered the wrong shelves again.

1Mar2019 Sears finally finished without taking care of the edges. I agreed to reduce the final payment by $50 to get rid of Sears and so I can put my dishes off my floor and back in my cabinets.

There's too much to write of what happened but if you ask, I have pictures & emails which was sent to the Attorney General to take my case in mediation with Sears.

Kitchen install takes 3 to 5 days. My undamaged unfinished stained cabinets took over 1 year to complete.

Hire at your own risk. I believe consumers should know prior to spending thousands. You never know who Sears will send to your house but you should know what could possibly happen to you and what to look for.

  • TrendProms.com

12/22/17
• Updated review

I went to a dress makers store (signature dresses) in NW D. C. & showed them the dress trendproms scammed me on & the owner stated the dress was hers which actually cost $10k by a famous designer. She stated the country China steals their pictures & post them on their sites. Stay away from China prom dress etc stores. They're all a fraud & their refund policy is a lie. I'm still trying to get my money back & as of 12Dec, they still are only offering half & to keep the ugly see through dress.

Tip for consumers:
No phone number, from China, don't do any business with them ever. Only use paypal or credit card which will refund all your money back & do the fight for you. Never use cash for any overseas transactions

Service
Value
Shipping
Returns
Quality
Scam artist
12/4/17
• Previous review

They are refusing to honor their return policy as you can see in their comments. I've provided the more recent comments in photos. They are saying, keep the dress, sell it, & they'll give me $150 back only. Stay far away! Terrible seamstresses & won't allow management to speak to me.

Tip for consumers:
I read reviews prior to buying & I read their return policy but now these companies are writing faulty return policies as you can see. Just stay away from buying from companies without american customer service that you can't talk ON THE PHONE with nor they won't allow you to know their location on their site. But if it does say CHINA, run far away. Pay with a credit card that has a policy to reverse charges against fraudulent companies. The company must prove they provided the service

Service
Value
Shipping
Returns
Quality
Scam artists
11/10/17
• Previous review

This is an update to my last entry on them. Trendproms are trying not to honor their return policy. I'm including their last message sent today. I only bought from them because of their return policy.

Tip for consumers:
They lie about their return policy. Stay away! They offered for me to keep the dress & refund 50% & now they are offering 55% refund. If you want to deal with this frustration, be my guess.

Service
Value
Shipping
Returns
Quality
  • Prestige Portraits

11/8/17

They need to hire professional photograpers for the price they're charging. My daughter's pictures had a shadow on the bottom half of her face in every picture. I told them I don't want that entered into her final high school yearbook. I was told by another photographer that use to work for them that the photographer downloads every photo onto the computer & should have corrected his lighting issue prior to sending out the proofs but he didn't. They actually tried to get me to pay a retouching fee 1st. Months later they approved of the retouch without cost but now tell me they can't reprint the corrected copy prior to it going to the high school for print. Since it should have never been mailed to my house with lighting errors, its only right to let us see ALL the photos so we can choose a yearbook photo. I wouldn't refer their company to anyone. Update: My BBB review got answered by corporate & I received the retouched copy which was HORRIBLE! She went from looking like she had a beard(left side) to looking ghostly with fat cheeks (right 2 pics). 2nd pic is from picture people company. Bottom line, in the end, we did retakes & they did all of them over for no charge. Don't pay for retouches with this company, its a waste of money. Crossing my fingers on retakes

Tip for consumers:
I got great pictures with less expensive companies. "You get what you pay for..." doesn't work in this situation if you get a horrible photographer. If you notice its not goingvright, stop & ask for new photographer. Ask them to possibly see it on a computer blown up before you leave so you won't go through this experience.

Service
Value
Shipping
Returns
Quality
  • Main Line Protective Services

10/21/16

Main Line Protective company resolved issue today. They have provided the service and apologized for letting it slip through the cracks for so long.

I paid in July for a service & over 3 months later they still haven't provided the paperwork to start security background check. Then I found out from Elite Security that it only costs $50 & they charged $150 for a service not provided. An approved background is a difference of earning $35 an hour instead of only making $14 an hour. The owner should have simply sent the email in July since a background check can take 3-6 months. Then while you're doing all the other qualifications, your security background check is in the works. Now it's 3 months later & still no email. The owner Holmes keeps saying she's going to send it & never does. She also won't return phone calls either. Go to Elite Security where they charge $50 for a background check & a $100 to expedite it if you want to work for homeland security

  • Tinder

6/22/16

They need to not mandate a Facebook account. I constantly have problems with FB & this means I can't communicate with my matches on Tinder. I don't even use FB because of its issues & hacks. Now people think I'm blowing them off because I can't get back into FB which means the matches are left without knowing I'm not neglecting our conversation. There has to be another way

  • Rosegal

1/18/16

What they advertised for the coat ordered & what was actually sent are 2 different qualities, materials & color. Then they won't speak to you on the phone.

But today they finally agreed to refund me for the coat. I'm glad they are finally taking responsibility & providing the type of service that would make a person want to return as a customer. You never want to feel swindled & after ongoing dialog & pictures, you now have a happy consumer

Kee Has Earned 28 Votes

Kee T.'s review of Rosegal earned 3 Very Helpful votes

Kee T.'s review of Tinder earned 6 Very Helpful votes

Kee T.'s review of TrendProms.com earned a Very Helpful vote

Kee T.'s review of Squarecash earned a Very Helpful vote

Kee T.'s review of Lysol earned 6 Very Helpful votes

Kee T.'s review of T-Mobile earned a Very Helpful vote

Kee T.'s review of We Buy Black earned 7 Very Helpful votes

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