Thumbnail of user kellym646

Kelly M.

Contributor Level

Total Points
80

1 Review by Kelly

  • TheHistoryBunker

12/9/19

12/9/2019: I ordered a WW 1 German Flier's leather jacket and two pairs each of WW II panzer wrap pants and German grey service shirts on Aug 9/19. The website says 6- 8 weeks and often longer especially for leather goods. I waited 10 weeks and enquired and was told by the owner he would check but he thought it was ready. A few days later a FedEx label is created and the package sent. When it arrived it was only the jacket which was well made except for some of the buttons which popped off on the first use and no interior pocket as advertised. I then enquired about the rest of it. "Oh we're shipping this weekend" was his response. Again, (days after "this weekend" a label is created etc. Again the package comes and it is only one pair of pants and one shirt. Again - where is the rest of it? AGAIN "we're shipping the final (his word - final) shipment this weekend." Again, days later the label is created and the package eventually arrives. Only one pair of pants, no shirt, and the pants are not to the bespoke measurements given and appear to be off the rack (actually they look used). Frankly, they don't even seem to be quite the same pattern!

Update 12/10/2019: I engaged with Mark and he has refunded for the shirt not sent and the pants. The shirt he stated was supposed to be sent but wasn't. As for the pants it appears whoever packed the last shipment just grabbed off the rack. I appreciate his quick response to this. The articles that were shipped are of very high quality. If you are ordering be aware that the time duration seems to be very long on items you wouldn't think should take so long. Again, this was 17 weeks.

Thumbnail of user markp54
Mark p. – TheHistoryBunker Rep

Hi Kelly, thanks for the updated review, I’m glad we could leave things on a reasonably even keel and that you are happy with the quality of the items you did receive

Kind regards

Mark

Kelly hasn’t received any votes.

Kelly hasn’t received any thanks yous.

Kelly doesn’t have any fans yet.

Kelly isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user atalisteb
3/5/19

Simply ordered 1 Hat, waited 1 month with no updates, contacted them to see what was going on....

Thumbnail of user glennl57
12/6/18

Many emails over several months trying to get one hat. When asked for shipping tracking number...