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Kendra L.

1
Level 1 Contributor

Contributor Level

Total Points
242

3 Reviews by Kendra

  • DHgate

1/21/21

This site just wants your money, folks. If anything is wrong with your order (for example, if the seller never shipped it, the item never arrived), DHGATE WILL JUST TAKE YOUR PAYMENT AND LEAVE YOU IN CUSTOMER SERVICE HELL. Excuse my language, but I have been in the same loop for 20+ days. Customer service is the most unhelpful thing, and the site itself is barely navigable if you want to navigate your disputes and submit evidence. They keep telling me "submit evidence" and I've already submitted 6+ screenshots of the seller's disappearing storefront (the seller abandoned ship and disappeared, probably because they know they are a SCAM), my order never being delivered, and all other evidence. BUT DHGATE IS ONLY INTERESTED IN KEEPING YOUR MONEY, NOT REFUNDING IT, EVEN IF YOU NEVER GOT YOUR ORDER. Scam site. STAY AWAY!

Tip for consumers:
Just avoid it and save yourself the headache. Not worth it.

Products used:
Didn't end up using any products because they were never delivered!

Service
Value
Shipping
Quality
Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hi Kendra,

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
Connect us using the link https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs

  • Dr.Jart+

7/27/20

Working from home and parenting from home has been stressful, and I've been breaking out (haven't done so since my teenage years) I tried their facial cleanser and it worked like a charm, saw results in the first week! Note: I do think you'll have to use ample amounts of the product in order to see results as quickly as I did. My first 1-2 nights I applied sparingly, and didn't have the same effect. Overall it's a great product and I'll be back for refills

  • Learnwithmochi

7/27/20

Mochi mochi! I bought the beginner "Learn With Mochi" kit with the planets adventure. Story book pages are followed by a series of coding prompts and personal exploration. The coding board will require parental help to assemble, but worth it. We've had the kit for 3 months now, and my daughter has played with her Mochi almost every day. She is even taking the little brown bear that comes inside the kit with her to the park! Overall, a fun family adventure and great learning too

Products used:
Mochi starter kit (Planets)

Kendra Has Earned 2 Votes

Kendra L.'s review of Dr.Jart+ earned a Very Helpful vote

Kendra L.'s review of DHgate earned a Very Helpful vote

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Moe B. reviewed DHgate
4/22/24

I get excuse after excuse been dam near two months will Neva order from here again want give me a...

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4/17/24

This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...