This is like a weird shadow company, like ordering off of an Instagram story. They have no customer service people, no phone number to call, emails go into the ether, returns are never processed. I've known about them for ages and know that girls used to be able to get dresses here but now it's just not a real site to order from. I ordered two sizes of same dress and wound up returning both because the fit was so odd. Took forever to get someone to answer me about returning. Paid for shipping back. No refund. No answer to emails. No one ever available to chat. And then as a final eff you to someone who spent money, was blocked from the facebook group which is the only place to reach the owner. Blocked for describing my issue and asking for help. RIP PUG