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kevin s.

Contributor Level

Total Points
80

1 Review by kevin

  • LiveCareer UK

9/11/15

This co. Has trading practices more akin to Del boy and Rodney than a reputable co. Shady billing no clarity avoid avoid avoid

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Laura T. – LiveCareer UK Rep

Hi Kevin S.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

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