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K H.

Contributor Level

Total Points
80

1 Review by K

  • Parcel2Go.com

10/19/21

I received my parcel from parcelforce booked via Parcels2 go a week ago

Today I get an urgent email claiming I owe them £40 for under stating the weight
The item is online a sunbed and shows it's weight as10kg - I myself put it as 15kg to cover myself

They email me today stating it's 44kg!

I called parcelforce direct - they have no information on their systems for any charge for the item.

They guy even laughed and said they would never put an item that weighed 44kg in their van! Let alone one man even being able to lift it. Even the volumetric weight it would be way out!
Total scammers!
Parcelforce have told me to ignore their emails as no surcharge has been demanded from them.

I'm actually very annoyed by this and so pleased I called to check with the courier.

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