kimh1108

Kim h.

Contributor Level

Total Points
260

2 Reviews by Kim

11/21/21

Twice I visited two different shops one in Tontitown AR
four tires and alignment and the other in rogers AR for a oil change fuel cleaning and Lube. Both times the techs were great. Transparency and honesty i feel were paramount. Always great prices up front on print on mats all over showroom. No gouging here. Thank you!

578 Views
11/12/21

Your location

La-Z-Boy Furniture Galleries

I had an issue with the wrong product being delivered and there's absolutely no customer service due to it being a mattress. Had the mattress one day and wanted to upgrade to a better mattress because the wrong one was delivered and they would not even discuss the issue. Even the corporate office would not deal with me in any way but if you bought a protection plan which I was not informed of you could return your mattress 365 days later if you slept on it for 31 days. NO KIDDING! Believe me just call and ask. La z Boy is the worst company I have ever dealt with and I will make sure that everyone knows this company couldn't care less as I am a senior on limited income and would in no way even consider an upgrade exchange and not explain why, only a mattress that was over a thousand dollars would have a warranty. I paid 1085. 00 including frame. Today 11/13/21 I was contacted by regional manager. This individual informed me they would upgrade my mattress, if I bought a mattress protector only from them as well as a pillow only from them. Then pay another delivery charge which I previously paid 150.00 they would charge me another $199. All this if I only upgraded a mattress over a $ 1.000. Under the guise he was offering to help. FINALLY I WILL ADD, FINAL AS IS SALE ONLY SHOWS UP AFTER PAYMENT GENERATES COMPUTER INVOICE. BUYERS BEWARE! This picture is one week old saggy

Tip for consumers:
Buyer beware

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