While searching yesterday, 3 issues occured: 1) newspaper article would load, but highlighter tool said it could not find my search term. 2) When I finally found what I was looking for, clipping tool would not work to clip the article. 3) Eventually, newspaper articles would not load.
The following is the reply from Christopher James, customer service, "You are so frustrated by our site, why not just quit? Click on your name while logged in and select "Cancel".
Chris