**UPDATE** 9/13/2021
I did receive my order on Saturday. It would have been helpful for someone to respond, or even to set the expectation that it was going to be delivered USPS.
I pleased that it has arrived, however, having a lack of communication and customer service is horrible when things do not work, or expectations are unclear.
I will update once I have used the trimmer.
**ORIGINAL** 9/11/2021
I have placed an order, paid, then never received anything regarding the deliver of my device. I have gotten onto their website after a bit of aggravation, resetting passwords with my email, then coming to find that I had not registered. (Yeah, I had a hand in that irritation.) Now the website says my device is delivered. I emailed immediately. I looked for a number. Called. Laughable "service" line which says go to the website. No response. No trimmer. No nothing. I hope the product is ridiculous, because this is the worst service I believe I have ever experienced.