Don't use them. They lie and fob you off to ensure you don't get the money owe to you. Their customer service team just send pointless responses to stall them ever paying out. Will never use again.
Ensuring you get as much proactive support as possible is something we're determined to provide and so it is disappointing to hear about your experiences. While as a site that passes you the money we are passed by the retailer via their appointed purchase tracking network we can be sometimes limited with the actions we can take, ensuring we do all we can to help you is something we take very seriously.
I have popped you over a private request for your account username or email so I can check out what happened with his.
Best wishes,
Matt
Kirsty Has Earned 1 Vote
Kirsty E.'s review of TopCashBack.co.uk earned a Very Helpful vote
Hey Kirsty,
Ensuring you get as much proactive support as possible is something we're determined to provide and so it is disappointing to hear about your experiences. While as a site that passes you the money we are passed by the retailer via their appointed purchase tracking network we can be sometimes limited with the actions we can take, ensuring we do all we can to help you is something we take very seriously.
I have popped you over a private request for your account username or email so I can check out what happened with his.
Best wishes,
Matt