I hope you are well.
I'm so sorry, I couldn't find any orders placed by you in our database. Are you sure you left this feedback for the right company? Please check out the name of our website one more time or provide me with your order number. I will check it and see how we can compensate if we did anything wrong.
If you would like to discuss this further with myself, please do feel free to call our office or request a callback and I will be happy to talk with you.
Hello Kristen,
I hope you are well.
I'm so sorry, I couldn't find any orders placed by you in our database. Are you sure you left this feedback for the right company? Please check out the name of our website one more time or provide me with your order number. I will check it and see how we can compensate if we did anything wrong.
If you would like to discuss this further with myself, please do feel free to call our office or request a callback and I will be happy to talk with you.
Kind Regards
Customer Care Manager
+1 917-702-7757