kristy h.

Gossard's customer service team are fantastic! I ordered a bra, and unfortunately I ordered the wrong size. I asked to exchange it and they did so at no extra cost. The bra is lovely, and I even got it in the sale so it was half price!

The lady even offered me alternatives if they new one did not fit - based on the bra I had chosen she offered similar styles and told me all about the materials, the fit of each style and where I could go to try them out on the high street.

A top british company!

DO NOT order from this site. I ordered a cage for my guinea pig, it took nearly a month to arrive. Their phone number is just an auotomated recording which hangs up at the end of the message.

A month after I paid, they took payment again! And then thought offering me £5 off of my"next" purchase would them was sufficient compensation. You can stick your £5 off, I'll be going to a reputable store in future!