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kyle m.

Contributor Level

Total Points
83

1 Review by kyle

  • Visual Comfort

8/1/14

I have worked with these guys for over 6 years. They have always given me the worst customer service. It has taken me 4 1/2 months to get them to send me a mounting bracket for my customer. Which was their fault for never putting in a box. I gave them the item and told them I needed the mounting bracket. I called 6 times and every time they said it was shipping out that day. About a week later it shipped. When I finally got it the mounting bracket wasn't even the right one and did not fit. In order for my customer to get one I have to have a picture that it doesn't fit. Like really!?!? So my customer has waited another 5 weeks and still no bracket. I suggest not using them unless you want problems.

kyle Has Earned 3 Votes

Kyle M.'s review of Visual Comfort earned 3 Very Helpful votes

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