Would give 0 if able to. Was on phone with customer service for OVER an hour today. They were not able to solve even 1of my 3 problems! Needed to change account my autopay taken from. It was a frustrating joke! Finally had to make account on their site to do. Need to figure out logistics of getting new internet and will cancel all services from WOW. Monthly charge almost $250! Have limited cable and slowest internet! OUTRAGEOUS