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Laura A.

Contributor Level

Total Points
81

1 Review by Laura

  • Tickets.Cheap

9/22/18

I am not that person to complain about service since 99 percent of businesses do a fine job. However, I had a disappointing experience with Tickets. Cheap.
I paid $900 for concert tickets and the day after they were supposed to be delivered, I received a call asking me if I was interested in an upgrade. I was familiar with the venue, so when they told me the ticket in the original row I'd paid for was being replaced with a closer row, I asked about the seats. It wasn't an upgrade. They said "99 percent" of people would be happy with a closer row, however I explained that I'd
Been to the venue and this was not an upgrade. They said they'd try to
Get the original ticket, which was an aisle seat in a row I'd chosen so
That I could stand and dance. They didn't. For $900, I'd expect better.
They said this is part of the "agreement". I would not recommend using
This organization. In the first place, the tickets are not cheap. I've
Paid this much for tickets with other organizations (Stubhub, Vivid
Seats) and was always thoroughly satisfied.

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