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Had a horrendous, one staff member that I can only describe as a thug challenged my son to a fight when we complained. We advised management but don't feel they cared. We haven't been in B&M since November and will NEVER step into one of there stores again...
My son purchased a laptop through his Very account in Dec 2014 as my Xmas gift. The lap top was faulty (the USB ports do not work, the keys do not work, the headphone jack does not work) and we reported it after the Xmas holidays. We were given a telephone number to call but the number was invalid, we sent several emails, made several calls, posted on social but have been completely ignored! It's been over a year and we still have this faulty laptop... It is now out of warranty and we have no choice but to go to Trading Standards now. **DISGUSTED**
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