Thes IDIOTS sent my parcel to the wrong city. They got it off of a plane, put it on truck, and sent it to a city 100k north of me, driving right by my house on the way. But can I tell them this? No way. Not a snoball's chance in H E double toothpicks of talking to a human being when you call them. Becuase FedEX effed up isn't one of their menu options. Wonder how long it will take them to fix. I sure hope my shipper will consider changing compaines. I would never use them if I had a choice.