Worst experience ever! Ordered something in mid july and in mid Sept it is still not here. The robots operating the email inbox wont give me a phone number to call, wont tell me "where" the package is, wont refund me the full amount (they want to refund only 70% because it is personalised). Then they dont reply.
3 months and no product and no refund
Dear laura,
We are sorry for this inconvenience.
Could you please kindly provide us your order# and payment email address or any payment receipt so that we can help you to check this?
Please contact us via email support@getnamenecklace.com if you need help.
Dear laura,
We are sorry for this inconvenience.
Could you please kindly provide us your order# and payment email address or any payment receipt so that we can help you to check this?
Please contact us via email support@getnamenecklace.com if you need help.
Yours,