I ordered a personalized phone case after a few weeks of it being on the processing I called customer service was told it would be shipped 3 to 5 days 6 days came still was showing processing called back she giggled when I told her what I had been told the previous Monday she said oh I'm sorry we were told to tell you that so in other words you were told to lie to me! So yesterday I finally got my case it's not the one I ordered it's not my name & totally isn't the design I had chosen. When I contacted them via Facebook messenger their excuse was the products were being shoved in the envelopes so does that mean other people are going to get the wrong case! NEVER AGAIN I've including pictures of the one I ordered compared to the one I got