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Lili C.

Contributor Level

Total Points
84

1 Review by Lili

  • Manhattan Home Design

10/26/20

If I could give zero stars, I would. This company's customer service is disastrous. I purchased a coffee table early October and recently received the product on 10/22. Upon receiving the product the box of legs had the wrong color written on it. Still hopeful, I opened the box in case it was just labelled incorrectly. Same day I called the store and emailed the customer service email as I learned the store can't do anything from you. I've been following up since 10/22 with no response and no follow through. I will never recommend this store to literally anyone I know. It's worth spending just as much or less and getting amazing customer service from stores like Wayfair, Design Within Reach, CB2, etc.

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Jessica S. – Manhattan Home Design Rep

We are so sorry and extremely disappointed to read this and would like to take action to resolve this matter immediately. Please share your order number.

Lili Has Earned 4 Votes

Lili C.'s review of Manhattan Home Design earned 4 Very Helpful votes

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