Linda J.

Would give a half star if it was available... You must read the details for the services available... you pay the company to research for the record(s) being requested... in return they will send you the form that you filled out on the site to take with you to get the record requested... you will still have to go to Vital Statistics and still pay the fee that they charge there for the record that you are requesting... A WASTE OF MONEY FOR ME. ($47)

I purchased a ticket on-line from Binghamton, NY to Richmond, Va and the ticket confirmation was from Boston to NY, so I call customer service and explained that it must be a GLITCH in you all system because of the ticket being wrong. Customer Service advised that the ticket was nonrefundable and it was nothing that could be done by policy and I would have to buy another ticket... reluctantly I did buy another ticket from from Binghamton, NY to Richmond, Va and the ticket confirmation was wrong again... so I called customer service back again and explained the situation about the tickets being wrong and that there must be a GLICH in the system. The person that I spoke with in customer service this time could issue me a voucher for one of the tickets but stated that I would have to take a loss for the other ticket. So I posted on their Facebook page about my issue and a representative from the company replied asking me to message them back in private in which I did and we went back and forth about the situation for the person to reply with this--"Linda, we are not always able to provide a resolution the customer would like and we will not be able to honor your request. We wish our response could have been more favorable. -LR"... I was asking for my money back or another voucher because it wasn't my fault for the GLITCH and I should not have to take a loss for $146.90. After speaking with Greyhound customer service today and the rep. Telling me that they could not issue me another voucher bc one was already issed for one ticket already... Ok, but what about the second ticket that I purchased.As a paying customer, I'm not satisfied with this out come bc when is it ever the customer fault to pay for a problem that was created by the company's system. FROM NOW ON USE THE CHINESE BUS or AMTRAK... I KNOW THAT I WILL.
#UNSATISFIED CUSTOMER

I ordered my Bridesmaids dresses from Dressale.com and it was the worst mistake that I ever made... I order the dresses in late April and they called to verify the order to get measurements for the dresses. Which really didn't make no sense to me because when I ordered the dresses I ordered the size dresses that I needed/wanted... The dresses did not get delivered me until June 5 and my wedding was June 14... NONE of the dresses fit my Bridesmaids... I said NONE OF THE DRESSES FIT MY BRIDESMAIDS... it was like the dresses were running two sizes smaller... I was able to get two of the largest dresses altered to a smaller size and the other dresses I wasn't able to to NOTHING with... when I requested a refund for the two dresses that I wasn't able to use... they wanted me to take pictures and measurements of the dresses again... I should not have to PROVE to a company that has been PAID IN FULL about their mistake and the BIG INCONVENIENCE that they caused me the BRIDE... my word should have been more than enough for them to REFUND my money for the two dresses... I could have asked for a refund for all the dresses since I had to find other dresses to fit my other Bridesmaids... the dresses didn't fit and could not be altered... I WILL NEVER ORDER ANYTHING FOR THIS COMPANY AGAIN... BE AWARE AND BE WARN... UNSATISFIED CUSTOMER.