I have been with them long enough to be fair in this review. I love that I can pick 5 items if I pay yearly, except, this time most of my choices weren't very good. All the ones i wanted were option one, which you can pay more to get more, but not very fair. If you are in Canada the 3 items they pick for you are usually a bust, and no one wants them, yet we pay more. Customer Service is a joke, they have no idea what to say, so they basically give you lip service. I canceled and told them why, no one addressed my issues. BUT>>>like most sub boxes the influencers get theirs quicker and the items are better. Overall I liked what I got, gave a lot away. Is it worth it? Honestly cost wise it is. But, I can't sit still while some are treated so poorly. They also send coupons that us in Canada cant ever use. Would I do it again? Not for the whole year, maybe for a month but then guess what? You mostly get the junk they decide on. Edit! FFF contacted me after seeing this review. I first want to say it should not have come to this before I got an email from them. But, a member named JR got back with me. He explained how they are sent out in batches. He explained that many products can't be sent to Canada. He also arranged for me to receive some products I wanted, but didn't want to pay extra for from having to buy in same category as another choice. Truth is, and I will own this remark... even if you get 3 items you love, it is still worth more than the cost of the box. JR is the reason I will more than likely purchase another year. JR is gold!